Underground Fence Pittsburgh
Frequently Asked Questions
Click or touch a question in the list below and the answer will open up beneath.
How long does it take to train a dog on your system?
On average, our simple training protocol requires two 10 minute sessions a day per dog for approximately 3 - 10 days. Some dogs learn within just a few days.
Will your stimulation hurt my dog?
No. Proper use of electronic fence technology is very important. Low level stimulation has a calming effect while high levels of stimulation can overwhelm a dog and should only be used in emergency situations. Our BLUNT Stimulation is similar to a medical device called a Muscle Stimulator or Muscle Contractor used by Doctors to re-educate muscles, relieve muscle spasms, increase range of motion, prevent muscle atrophy, and treat conditions resulting from a stroke. It leaves no marks or residual pain and promotes compliance through muscle control of the dog's neck. This type of Blunt Stimulation is much more effective and causes much less stress to the dog during the learning process than traditional narrow pulse or sharp stimulations. Beware of imported shock collar systems that use high shocking circuitry and may cause your dog's neck to jerk excessively and scare your dog and damage his/her psyche.
When your dog walks past their new boundary, our systems deliver a mild gentle blunt stimulation. This mild correction your dog feels is designed to be undesirable so your dog will learn to avoid it, yet is totally harmless and humane. Our systems give the dog an Audible Alert BEFORE a correction is received. Your dog will quickly associate the audible alarm with impending discomfort, so he or she will soon understand where the boundaries are. In summary, the correction that your dog may occasionally receive will startle your dog but not hurt them in any way.
When your dog walks past their new boundary, our systems deliver a mild gentle blunt stimulation. This mild correction your dog feels is designed to be undesirable so your dog will learn to avoid it, yet is totally harmless and humane. Our systems give the dog an Audible Alert BEFORE a correction is received. Your dog will quickly associate the audible alarm with impending discomfort, so he or she will soon understand where the boundaries are. In summary, the correction that your dog may occasionally receive will startle your dog but not hurt them in any way.
Will this system work for all dogs?
It is our belief that any dog using our system and following our training protocol can be successfully trained to stay safely in their yard. The next dog that our system does not contain . . .will be our first. Of course, there are a few breeds or circumstances that may need special consideration. We will discuss your situation with you before we begin any installation. The fact remains, we have safely contained many previously considered "hard to contain" breeds like Huskies, Malamutes, Beagles, Border Collies, German Shepherds, Basset Hounds, Pit Bulls, Brittany Spaniels, etc.
Will the installation damage my lawn?
Pittsburgh Pet Fence uses the very best specialized equipment in our industry that minimizes any damage to your lawn. A very thin 1/4" groove is made in your lawn to bury the wire. Unlike other installers, Pittsburgh Pet Fence, spends extra time to make sure this groove is re-filled and manicured in a very meticulous fashion. We pride ourselves with our clean and neat installs. Most home owners can't even notice where we installed the wire at the end of our installation day.
Are there any Hidden Costs with your system?
No. The price you get from us is the final price . . . period! We even include the tax. We do not have any monthly fees or subscriptions. Pittsburgh Pet Fence uses Rechargeable collars that come with a limited lifetime warranty. This means you do not have to be burdened with buying and stocking expensive batteries to keep your collars running. Our competitors try to put you on a battery plan and can charge up to $85 per year per dog for batteries. That comes out to $1,275 over 15 years. For two dogs, the extra cost can go up to $2,550 extra just for batteries. That expense is just not necessary. Our competitors will also try to charge you extra for training, while we include training with our installation packages.
How will I know if my collar is charged and working correctly?
Our collars are unique in that they have a status light that will blink Green when your collar is between 60-100% charged, Amber when it is 20-60% Charged, and Red when it is below 20% and needs to be charged. Most other systems being sold either have no light, or they have a "low-battery" light which only flashes for a few days when the collar is really low, then stops flashing when battery is completely drained (leaving you a 50-50 chance of the collar working if the light is not flashing). With our collars, you'll always know for sure when you see the green light blinking.
How old should my dog be before using your system?
We have had tremendous amounts of success introducing dogs as young as 3 - 4 months to our system. This can be discussed during the initial consultation to make sure we consider the specific circumstances to determine what is best for your dog.
Can more than one dog share the same system?
Yes. Our systems can handle an unlimited number of dogs. However, each dog is required to wear a compatible collar.
Is Pittsburgh Pet Fence the same as Invisible Fence®?
Every week we get several calls from people asking us if we can give them a quote on an Invisible Fence® for their dog. We want to be clear, we are not an Invisible Fence® dealer. Invisible Fence® is a trademarked name that refers to a specific company and product.
Pittsburgh Pet Fence sells electronic pet fencing equipment that uses similar technology to what is sold by Invisible Fence®, but we use products with more features and with a higher level of technology that can provide significant improvement and cost savings for the pet owner. We often times are called into situations in which dogs have proven to get through their systems but have been contained by ours.
We often times say that they are much better at sales and marketing than us, but we are much better at containment than them. Call us and we can explain why and share with you documented cases that have proven this point.
Pittsburgh Pet Fence sells electronic pet fencing equipment that uses similar technology to what is sold by Invisible Fence®, but we use products with more features and with a higher level of technology that can provide significant improvement and cost savings for the pet owner. We often times are called into situations in which dogs have proven to get through their systems but have been contained by ours.
We often times say that they are much better at sales and marketing than us, but we are much better at containment than them. Call us and we can explain why and share with you documented cases that have proven this point.
Does Pittsburgh Pet Fence service other systems like Invisible Fence® in the Pittsburgh area?
Yes. We can service and repair ANY type of electronic pet fencing system in the Pittsburgh area. We can diagnose faulty transmitters, find and repair wire breaks, re-design, re-wire boundary lines and add additional loops (around gardens, etc).
Does it make sense to switch to a Pittsburgh Pet Fence system if I already have an Invisible Fence® system?
More than likely. Because Pittsburgh Pet Fence uses Rechargeable Collars that do not require a $85.00/year battery plan unlike our competitors use. And, because of our generous buy-back program, it actually makes sense to switch in most cases. The one-time cost for switching over is soon back in your pocket because you no longer have to buy expensive batteries. The more dogs you have, the more quickly this payback occurs. Often, in less than 3 or 4 years, you will be ahead of the game financially by letting us upgrade your system to a Pittsburgh Pet Fence system. In addition to the cost savings - you will get several other features that will be a step-up from what you currently have in place. If you are adding a new dog to your pack - the payback is almost immediate because of the high price that Invisible Fence® charges for a new collar. In this case, it is a "no-brainer" to switch from Invisible Fence® to a Pittsburgh Pet Fence.
How does your company compare to Invisible Fence®?
First, Pittsburgh Pet Fence has a local office here in Pittsburgh, unlike Invisible Fence, whose parent company, Radio Systems Corporation, recently closed all local offices nationwide. This has made service inconvenient for Pittsburgh customers who need support with their systems.
Additionally, our receivers are user-adjustable, allowing customers to change stimulation levels on their own. Invisible Fence customers, however, lack this flexibility—they must either send their equipment to Knoxville, TN, incurring shipping costs and waiting 7-10 days, or pay $183 for a technician from the Knoxville office to come to their home. Many former Invisible Fence customers share their frustrations with us about these service challenges.
We are a local, independent dog containment company servicing the Greater Pittsburgh area. We service all brands of electronic pet fencing in the Greater Pittsburgh area, including Invisible Fence®. The most notable difference is that we use a rechargeable collar with a limited lifetime warranty which saves our customers a lot of money. This fact alone can save you $85.00 per dog per year ($1,020 for 12 years or $1,275 for 15 years). We are the only company to offer the patented "Run Through Prevention" feature. We believe we are the best installers in the area. We know this because we fix a lot of our competitors’ systems and we notice the inferior installations they do. We are called upon to fix a lot of different systems due to wire breaks, etc. It is rare we receive a call to fix our own as our installations are hardened to prevent commons wire breaks.
Our collars are also completely WaterProof (submersible to 500ft of depth) while their collars are only water resistant at best because they have a battery opening. Our collars (computer part) are also 100% Chewproof and we guarantee it.
Additionally, our receivers are user-adjustable, allowing customers to change stimulation levels on their own. Invisible Fence customers, however, lack this flexibility—they must either send their equipment to Knoxville, TN, incurring shipping costs and waiting 7-10 days, or pay $183 for a technician from the Knoxville office to come to their home. Many former Invisible Fence customers share their frustrations with us about these service challenges.
We are a local, independent dog containment company servicing the Greater Pittsburgh area. We service all brands of electronic pet fencing in the Greater Pittsburgh area, including Invisible Fence®. The most notable difference is that we use a rechargeable collar with a limited lifetime warranty which saves our customers a lot of money. This fact alone can save you $85.00 per dog per year ($1,020 for 12 years or $1,275 for 15 years). We are the only company to offer the patented "Run Through Prevention" feature. We believe we are the best installers in the area. We know this because we fix a lot of our competitors’ systems and we notice the inferior installations they do. We are called upon to fix a lot of different systems due to wire breaks, etc. It is rare we receive a call to fix our own as our installations are hardened to prevent commons wire breaks.
Our collars are also completely WaterProof (submersible to 500ft of depth) while their collars are only water resistant at best because they have a battery opening. Our collars (computer part) are also 100% Chewproof and we guarantee it.
There are other companies that sell similar systems, why should I choose Pittsburgh Pet Fence over the others?
First of all, we are local. We happen to be the only Pet Fence installation company based in Allegheny County. Our competitors are based in either the state of Ohio, Mercer County, Butler County or Westmoreland County. So if you are looking to deal with a local Pittsburgh based company, you have found it. We also have the closest proximity to Washington County since as we are located in the South Hills of Pittsburgh.
All the companies in our area share the same basic radio-based technology that was invented by Invisible Fence® many years ago. Each has a good and effective product and will help you keep your dog safe. We truly believe that each company operates with the well-being of your pet as their top priority and each of them has an effective product. We hope your final choice will be us . . . A company you can trust to offer the best overall value for keeping your pet safe and protected. So your choice comes down to finding a company that you trust and that offers you the best overall value.
If you like dealing with a large corporation that has with many levels of bureaucracy, then we are probably not the right company for you. If a small local company with access to the actual owner is more your style, we may just be the company you have been looking to work with for your pet containment needs. But if you like dealing with a small local company and having access to the actual owner of the company, then we very well could be the right company for you.
All the companies in our area share the same basic radio-based technology that was invented by Invisible Fence® many years ago. Each has a good and effective product and will help you keep your dog safe. We truly believe that each company operates with the well-being of your pet as their top priority and each of them has an effective product. We hope your final choice will be us . . . A company you can trust to offer the best overall value for keeping your pet safe and protected. So your choice comes down to finding a company that you trust and that offers you the best overall value.
If you like dealing with a large corporation that has with many levels of bureaucracy, then we are probably not the right company for you. If a small local company with access to the actual owner is more your style, we may just be the company you have been looking to work with for your pet containment needs. But if you like dealing with a small local company and having access to the actual owner of the company, then we very well could be the right company for you.
Do you offer some sort of Financing or Payment Plans?
Yes, we offer Zero % 12-month financing via Dollar Bank. Pittsburgh Pet Fence refers its customers to the following quality lender for their financing. We prefer to help out another local company by supporting Dollar Bank which is headquartered right here in Pittsburgh.
Click footer link below and enter Promo Code 0604-2706.
Click footer link below and enter Promo Code 0604-2706.
What is "Blunt Stimulation" and why is it better than “Sharp Stimulation”?
Blunt Stimulation is the term used for wide pulse stimulation providing a muscle reflex response in dogs that allow for easier and less stressful training. Sharp stimulation is the term used for narrow pulse stimulation that provide a sharper jerking response found in most traditional containment technologies. Sharp stimulation technology can cause much more stress during the initial training sessions than Blunt stimulation. For the most humane solution to electronic containment without undue discomfort to your dog, trust Pittsburgh Pet Fence’s advanced blunt stimulation technology.
Is the collar receiver waterproof and shock resistant?
Yes, our collar receivers utilize advanced packaging technology to assure waterproofing to 500 feet of depth and are so shock resistant that they can withstand a 5000 G Force making it the toughest dog fence collar in the world. Our collar receivers will provide years of reliable use.
By comparison, any collar that uses batteries has an opening and that makes their collars water-resistant at best, and not truly water-proof.
By comparison, any collar that uses batteries has an opening and that makes their collars water-resistant at best, and not truly water-proof.
Are your collar/RECEIVER's chew proof?
Yes. Unlike our competitors, we use a higher quality of plastic for our Collar/Receiver's (the computer part) and that makes our Collar/Receiver's 100% chew proof. We guarantee it with a life-time warranty against chewing. (This does not include the Lupine nylon strap that comes with the Receiver).
